Kenya Hope Privacy Policy

Effective Date: April 1, 2003

Kenya Hope (“we,” “our,” or “us”) is a nonprofit organization committed to respecting and protecting the privacy of our donors, partners, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with applicable U.S. laws and nonprofit best practices.

1. Information We Collect

We may collect the following personal information:

A. Information You Provide Voluntarily

• Name
• Email address
• Phone number
• Mailing address
• Donation amount and history
• Payment information (processed securely through third-party providers)
• Communication preferences
• Any other information you provide through forms, event registrations, or direct communication

B. Automatically Collected Information

• IP address
• Browser type and device information
• Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your personal information to:

• Process donations and issue tax-compliant donation receipts
• Maintain accurate donor records in accordance with IRS requirements
• Communicate about programs, impact, and ministry updates
• Send event invitations, newsletters, and fundraising appeals
• Respond to inquiries and provide donor support
• Improve our website, outreach, and donor engagement strategies
• Comply with legal, financial, and regulatory obligations

3. Donor Privacy Commitment

Kenya Hope adheres to widely accepted nonprofit donor privacy standards:

• We do not sell, rent, trade, or share donor lists with other organizations for marketing purposes
• Donors may choose to remain anonymous where applicable
• Donors have the right to request access, correction, or deletion of their personal information

4. Sharing Your Information

We only share your information when necessary and in limited circumstances:

• With trusted service providers (e.g., donation processors, email platforms, CRM systems) who are contractually obligated to safeguard your data
• With regulatory authorities if required by law (e.g., IRS reporting obligations)
• SMS consent is not shared with third parties or affiliates.

5. Payment Processing & Security

All financial transactions are processed through secure, PCI-compliant third-party payment processors. Kenya Hope does not store full credit card information on our servers.

We implement reasonable administrative, technical, and physical safeguards to protect your personal data.

6. Email & Communications Compliance

We comply with the CAN-SPAM Act, meaning:

• You will only receive emails you have opted into or that relate to your relationship with Kenya Hope
• Every email includes a clear way to unsubscribe
• We honor opt-out requests promptly

7. SMS Communications & TCPA Compliance

We comply with the Telephone Consumer Protection Act (TCPA):

• SMS messages are only sent with your express consent
• You may opt out at any time by replying STOP
• Message frequency may vary
• Message and data rates may apply

8. Your Rights & Choices

You have the right to:

• Opt out of marketing emails via the unsubscribe link
• Opt out of SMS messages by replying STOP
• Request access to, correction of, or deletion of your personal information
• Request that your donations remain anonymous

To make a request, contact us at: hello@kenyahope.org

9. Record Retention

We retain donor and financial records as required by U.S. law and IRS regulations for nonprofit organizations.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

11. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

12. Contact Us

Kenya Hope

Email: hello@kenyahope.org

Phone: 616-772-9244

Mailing Address: 2874 Port Sheldon Suite D Hudsonville, MI 4